Startup operations, now AI orchestration

My years in startup operations gave me an understanding of how work actually moves through a business, and where it gets stuck. I look for the bottlenecks first, then automate only where it earns its place. Done well, a business gets more out of what it already has, and the people doing the work become managers of agents rather than the ones repeating the steps.

Building and deploying a system is only half the work. A tool does no good unless people actually use it, so I care as much about hands-on training and steady check-ins as I do about the build itself.

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